Privacy policy
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Website.
WHO WE ARE
Luxury Collection Resale Ltd. (“us”, “we”, or “our”) operates the www.luxury-collection.co.uk website (the “Website”). We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy.
INFORMATION COLLECTION & USE
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to: name, e-mail address, telephone number, IP address.
We collect data for various purposes:
- To provide and maintain our service
- To notify you about changes in policies and order details
- To provide customer support
- To gather analysis or valuable information so that we can improve our Website and services
- To monitor the propriety of Website usage
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
LOG DATA
To improve your experience with our Website we may also collect information on how you navigate the Website, information about your connection, and the technical means you use to access our Website. This data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you permit us to do so. We use this data to improve and customise your shopping experience. You can enable or disable location services when you use our Service at any time by way of your device settings.
DATA STORAGE, TRANSFER & RETENTION
The Personal Data that we collected from you is generally stored within a country of the European Union or the European Economic Area (“EU/EEA”), or the United States of America (“USA”), but may also, whenever necessary, be transferred to and processed in a country outside of the EU/EEA or USA. Any such transfer of your Personal Data will be carried out in compliance with applicable laws and without undermining your statutory rights.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdictions where the data protection laws may differ from those of your jurisdiction. If you are located outside and choose to provide information to us, please note that we transfer the data, including Personal Data, to and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
We will hold on to your information for as long as you continue to be a Luxury Collection Resales Ltd. customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.
COOKIES
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
THIRD PARTIES
We may employ third-party companies and individuals to facilitate our Website, to provide the Website on our behalf, to perform Website-related services or to assist us in analysing how our Website is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
LINKS TO OTHER SITES
Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
COMPLIANCE WITH LAWS
We will disclose your Personal Information where required to do so by law and may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the Website
- To protect the personal safety of users of the Website or the public
- To protect against legal liability
YOUR RIGHTS
You have the right to request information about the Personal Data we hold on you at any time. You can contact us and we will provide you with your Personal Data via e-mail.
Whenever we process your Personal Data, you have the right to get a copy of your data transferred to you or another party. This only includes the Personal Data you have submitted to us.
You have the right to request rectification of your Personal Data if the information is incorrect, including the right to have incomplete Personal Data completed.
You have the right to erase any Personal Data processed by us at any time except for the following situations:
- You have an ongoing matter with Customer Service
- You have an open order which has not yet been shipped or partially shipped
- You have an unsettled debt with us, regardless of the payment method
- If you are suspected or have misused our services within the last four years
- Your debt has been sold to a third party within the last three years or one year for deceased customers
- If you have made any purchase, we will keep your Personal Data in connection to your transaction for book-keeping purposes
CHANGES TO THIS PRIVACY POLICY
CONTACT